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Shop now, pay with Klarna

We've partnered with Klarna to give you a better shopping experience.

How to shop with Klarna

1 Shop Add item(s) to your cart and head to the checkout.

2 Choose Klarna Select Klarna at the checkout to pay as you like for your purchase.

3 Manage your purchase Manage your orders and payments in the Klarna app.

Ann Taylor Klarna App

It's smooth and simple

Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you'll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

4 interest-free payments

Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time. *See payment terms. A higher initial payment may be required for some consumers. CA resident loans made or arranged pursuant to a California Financing Law license.

Monthly financing

Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you've been approved, you'll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.

The best way to shop

See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

Safe and secure

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

We're always here to help!

Don't see your question here? Check out Klarna's full FAQ page. You can reach Klarna anytime at customer service or by downloading the Klarna app. See complete terms.

What happens if I need to make a return?

Follow the store's return instructions. Then, let Klarna know which items you have returned by reporting a return:

  • In the Klarna app, go to Orders
  • Select the purchase, or the items, you wish to return
  • Tap Report return

If there's an issue with my order, do I still need to pay for it?

No, you do not need to pay for items that you did not order, are faulty, or broken. Please contact the store to let them know you received the wrong order and follow their instructions. Then, let Klarna know which items you have an issue with:

  • In the Klarna app, go to Orders and select the order you want to cancel
  • Tap Report a problem or More and then Report a problem
  • Select the option that suits you best and follow the instruction to pause your payments

By doing this, your payment plan will be paused until you've resolved the issue with the store. You can check the status of your reported problem on the details page of your purchase in the Klarna app.

Has Klarna received my payment?

Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna's customer service agents 24/7 to confirm payment.

Can I pay before the due date?

Yes. If you want to pay the next payment or full balance of your payment plan early, simply log into the Klarna app, go to the “Purchases” tab, and select “Payment Options.”

About Klarna

We're on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration. Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer's payment solutions.